The Flint Police Department and the University of Michigan-Flint’s Department of Public Safety are using Crisis Intervention Training to better respond to mental health emergencies through partnerships with behavioral health professionals.
“Policing is not just about holding individuals accountable; it’s about supporting everyone in our community, regardless of their situation or need,” Ray Hall, DPS director, said.
Crisis Intervention Training prepares officers to handle complex situations they may face. Detective Sergeant Alexis Frierson said that officers are often the first to respond to a crisis, even when no crime has been committed.
“In many cases, people experiencing mental health challenges may behave in ways that can be misunderstood as threatening or noncompliant, which can lead to unnecessary escalation if officers are not properly trained,” Frierson said.
Officers go through a 40-hour program in partnership with Genesee Health System. The curriculum covers recognizing signs of mental distress; responding to individuals with substance-use disorders, developmental disabilities, psychiatric illnesses; and applying de-escalation strategies.
They also practice scenario-based roleplays and learn how to connect individuals with appropriate community resources.
“In many cases, people experiencing mental health challenges may behave in ways that can be misunderstood as threatening or noncompliant,” Frierson said. “This approach aims to create more compassionate, effective responses and to build greater trust between law enforcement and the communities they serve.”
The Flint Police Department and DPS have also implemented a co-responder model, allowing them to work closely with social workers. “Our co-responder responds to calls once the scene has been secured by our officers and provides direct support, resources and guidance to those in need,” Hall said.
“Behind every number is a person who didn’t become a victim, a situation that didn’t escalate and a community that feels safer because of (our) work,” Hall said. “This is the future of policing.”
